Smart Dial legal & trust center

Privacy Policy

A reviewable draft describing how Smart Dial handles account, calling, billing, and support information.

Important: Review draft — this page describes Smart Dial’s current approach and must be approved by qualified counsel before publication or contractual reliance.

Information we handle

Smart Dial may process account details, team membership, business contacts, campaign content, call records, billing records, security events, and support communications needed to provide and protect the service.

How information is used

Information is used to authenticate users, operate calling features, administer accounts, prevent abuse, provide support, reconcile usage, and meet applicable legal obligations.

Customer content is not described here as being sold.
Access is limited through account roles and organization boundaries.
Service providers should receive only the information needed for their function.

Retention and deletion

Retention periods, legal holds, deletion approvals, and operational deletion jobs require final policy approval and verification. Customers should not rely on an unapproved schedule as a contractual promise.

Questions and requests

Contact Smart Dial Support for privacy questions or requests. Identity and authority may need to be verified before information is disclosed, corrected, exported, or deleted.